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CLC Forum FAQ

CLC Launches New System to Host CLC Forum

On Wednesday, June 2, CLC launched a new online professional networking site called CLC Community. One of the key features of the new professional networking site is an updated version of the CLC Forum. The previous version of the CLC Forum hosted by Lyris has been decommissioned. The new CLC Forum offers a host of features, including enhanced search capabilities, easier subscription management, vacation/out-of-office message filters, and the ability to add attachments to your Forum messages. Simply log in using your regular CLC username and password, and you will have immediate access to the general CLC Forum, as well as a number of special interest discussion forums.

The following are some key questions and answers related to the transition:  

 
 
What group discussion forums are available with the new CLC Forum?

In addition to the general, all-members Forum, the new system offers several special interest discussion groups. These  include:

 
What happened to the other networking subgroups on the Forum (Alternative Settings, International, and Small Program)?

Because activity on several networking subgroups was very limited, they were not moved to the new system. Many members of the Alternative Settings, International, and Small Program subgroups have indicated that they prefer to reach out to a larger group of their peers through the general forum, rather than limiting the discussion to a smaller subset of members. Indeed, CLC encourages members to make use of the general forum as much as possible, so that all may learn from the ongoing exchange of ideas. Even if the topic or discussion may seem to be limited to a particular audience or specialty, chances are that many other CLC members will be interested in hearing what you have to say.

CLC welcomes member suggestions and input on what additional special interest groups you would like to see added to the CLC Community as it continues to develop and grow. Please contact resources@childlife.org with your feedback.

 
Which email address are you using to send me messages on the new CLC Forum?

Because the new system is integrated with the CLC database, all subscriptions have been set up using the Member Profile email address from your CLC user profile. This is the email CLC has always kept  on file in your member record and uses to send you all CLC communications, such as member renewal notices, CLC Notes and Child Life News Monthly. If you were using a separate email address for your Forum account and would like to continue doing so, log in to your member profile and add or update your Forum Messages Email, then click Save and Continue. Once you confirm your changes (click Save and Continue again), please note it may take up to 24 hours for forum messages to begin routing to your updated email address.

 

I have set up my email preferences on the CLC Forum to digest format or no mail. Will these preferences be updated in the new system?

In most cases, your subscription preferences (immediate emails, daily digest, or no mail) were pre-loaded from our mailing lists in the former system (Lyris). However, if you were using a separate email address in Lyris that we were unable to match to a member record in the CLC database, you may need to rejoin a group and update your subscription preferences.

 
Will I still be able to access and search the Forum archives from the older system?

Yes! CLC has imported archived discussion threads going back to 2004. For the first week after the launch, the archives may be missing posts from the month of May, but these will be updated shortly.

 
I notice lots of older Forum messages coming from “Unknown User,” or an archived message I wrote is not linked to my CLC Community profile. What does this mean?

Archived messages that display “Unknown User” as the sender are generally messages that came from someone who is no longer a CLC member. In some cases, the archived message may have come from a current CLC member whose email address has changed, or otherwise wasn’t recognized in the CLC database. However, the authors of these messages are generally still identifiable through the information provided in their email signature lines.

 
Who can I contact if I need help or have additional questions?

For anyone who needs assistance in navigating the new Forum or any other part of the CLC Community, staff members are available via phone and email to support you. Please contact us at communityadmin@childlife.org or 301-881-7090, ext. 17 with any questions.